Coaching for Performance Appraisal Skill
Are you able to make fair evaluation and develop your staff through performance appraisal?
- You don’t understand throughout the purpose and meaning of appraisal system, and seemly think it is only troublesome and time-consuming task
- You want to develop an appraisal system which not only results in employees' salary & bonus but also supports human resource development. But you don't know how to do it
- You don't know how to give feedback to subordinate effectively, especially those with bad evaluation result, to motivate them to put more effort into work
This appraisal training & coaching program will help appraisers to understand the meaning of appraisal system, and improve appraisal skill & interview skill in order to develop staff’s ability further and increase employee motivation.
TARGET
- Managers, supervisors, and staffs who are related to performance appraisal
OFFLINE TRAINING PROGRAM
Objectives:
- Understand the purpose of appraisal system and role of appraisers
- Learn communication skill and interview skill to be able to utilize appraisal result in staff development
Duration:
Method:
Content:
Part 1: Overview of Performance appraisal and Interview for performance appraisal
- What is Performance appraisal?
- Manager’s role and responsibility in performance appraisal
Part 2: Performance appraisal process and common issues
- Overall process of performance appraisal
- Errors and tendency in appraisal
Part 3: Necessary skills for performance appraisal
- Communication skill
- Positive listening skill
- Effective questioning skill
- Effective feedback skill
Part 4: Holding an effective interview for performance appraisal
- Prepare and evaluate before the interview
- Interview process
- Criteria for evaluating the success of the interview
- Deal with negative questions and response from staff
- Criteria for evaluating the success of the interview
- Practice assessment interviewing
Part 5: Action plan
1 ON 1 COACHING PROGRAM
Objectives:
- Improve interview skill through consultant’s feedback through 2 or 3 actual employee evaluation interviews
Duration:
- 2 ～3 times/person, 45 minutes/time
Method:
Content:
1st coaching session – 45 minutes
- 30 minutes interview
- Appraiser interviews employee A
- Consultant observes the interview
- 15 minutes feedback
Consultant makes feedback about interview skills
2nd coaching session – 45 minutes
- 30 minutes interview
- Appraiser interviews employee B
- Consultant observes the interview
- 15 minutes feedback
Consultant makes feedback about interview skills
Note
- The number to hold of 1on1 coaching sessions for each participant can be customized according to the needs of clients
- It should be organized at least 2 times/ person for appraisers to improve interview skills immediately after receiving consultant’s feedback
- The number of participants per day is not more than 8 people
REFERENCES
“Performance Appraisal Skills” pamphlet