7/2024

HO CHI MINH
9-10/7/2024
(Tue - Wed)
8:30 – 16:30 
T Floor, Nam Giao Building
261-263 Phan Xich Long, Ward 2, Dist.
HA NOI
16-17/7/2024 
(Tue - Wed)
8:30 – 16:30  
12F, Indochina Plaza Tower
241 Xuan Thuy, Cau Giay Dist.

LANGUAGE
Vietnamese

METHOD
We applied offline training. In case offline training can't be carried out, we apply online training instead. 

 

FEE
5,400,000 VND/person (Hard copy of material and Certificate, lunch of 2 days are incl., VAT excl.)

SPECIAL DISCOUNT

  • With 2-4 participants, discounted 5%.
  • With 5 or more participants, discounted 10%.

(Applied separately for training in Ho Chi Minh and in Hanoi) 

PARTICIPANT
- HCM: 28 people
- HN:   30 people
(First-come, first-served basic)  

REGISTRATION
Fill in the attached " Application form" and send to AIMNEXT via Email (training-vn@aimnext.com).

TRAINER
Ms. T.D.Chau

  • Bachelor in English (Ho Chi Minh University of Social Sciences and Humanities). Certified trainer training in international training projects, such as:  Better Work Vietnam, Business Edge and PPP-GIZ.
  • 23-year working experience in marketing, sales, retails and manufacturing. For more than 10 years of those, holding executive position in chains of management, sales, marketing and customer service. 14 years holding position as manager of Training and Development Department, and professional trainer. 
  • Expertise areas: Management and Leadership skills, Customer Service and Sales skills, Self-Developing Skills, Emotion management, Positive thinking, etc. 
COMMUNICATION WITH PERSUASION WITH INFLUENCE

A good communicator could build good relationships and get more success at work and in life

  • Do you mistakenly think being good at your specialty is more important than communication skill? And you have to “talk” more and be sociable to be a good communicator?
  • Do you want to exploit the keys to persuasive and influential communication and own effective communication methods?
  • Do you want to solve the conflict and build good relationships with supervisor, coworker and subordinate with persuasive and influential communication?

Anyone can communicate well when they know the basics of communication and practice continuously. This course will help you acknowledge power of communication, gets the keys to effective communication, and understand other people.

Then you can build better relationships, and get more success at work and in life.

OBJECTIVES

  • Understand the definition and basics of communication in order to be able communicate confidently.
  • Present your message clearly, to the point and easy to understand. Know how to make suitable questions, listen thoughtfully and give effective feedback to others.
  • Apply communication skills effectively to negotiation and handle conflicts at workplace.

TARGET

  • Staff, leaders and middle managers

CONTENT

Part 1: Definition and basics of communication

  • Definition and power of communication.
  • Basics of effective communication.
  • 4 communication rules to connect with others.

Part 2: Foundational skills for effective communication
2.1. Be confident and make strong first impression   

    • Clothes - Greetings - Speech - Attitude.
    • The three V's of communication

     2.2. Questioning skill  

    • Purpose of questioning.
    • Types of questions (open and close question)
    • Points of questions
      2.3. Listening skill

      • Levels of listening
      • LACE technique (Listen, Acknowledge, Check, Enquire)
      • Points of listening.

      2.4. Presentating and feedback skill  

      • Whole-part rule.
      • THINK technique
      • Points of giving feedback

      Part 3: Communication with persuasion and influence at work

      • Forms of self-expression.
      • Other oriented communication.
      • The P-S-B Formula to.

      o Peruade superior, subordinate and colleague 

      o Negotiate with partner and supplier.

      o Motivate subordinate.

       

Part 4: Action plan

REFERENCE

Download pamphlet (PDF version) here “Communication with Persuasion and Influence". 

  • Japanese : Download (PDF)
  • English : Download (PDF)
  • Vietnamese : Download (PDF)

Participants' feedback

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