Problem Solving Skills

7/2024

HO CHI MINH
18-19/7/2024
(Thu, Fri)
8:30 – 16:30
T Floor, Nam Giao Bulding 1,
261-263 Phan Xich Long, ward 2, Phu Nhuan Dist.

HA NOI
25-26/7/2024
(Thu, Fri)
8:30 – 16:30
12F, Indochina Plaza Tower
241 Xuan Thuy, Cau Giay District, Ha Noi

LANGUAGE
Vietnamese

FEE
5,400,000 VND/person
(Lunch for 2 days incl., VAT excl.)

SPECIAL DISCOUNT

With 2-4 participants, discounted 5%.
With 5 or more participants, discounted 10%.
(Applied separately for training in Ho Chi Minh and in Hanoi)

METHOD
We applied offline training.
In case offline training could not be carried out, we apply online training instead.

PARTICIPANT
- HCM: 28 people
- HN: 30 people
(First-come, first-served basic)

REGISTRATION
Fill in the attached "Application form" and send to AIMNEXT via Email (training-vn@aimnext.com)

TRAINER
Ms. N.H.Tho

18 years of working experience at Vietnamese and foreign companies, in which nearly 9 years as Manager of Information, Marketing, Contract and Planning Department as well as Internal Training Department.
Conducted for over 130 seminars for many companies and Universities.
Expertise areas: soft skills & working skills in a Japanese company, Critical & Logical thinking, Problem solving skill…
Expertise areas: Training on Management Skills, Soft skills, Sales skills, Business skills for Japanese companies; and HR and Management consulting…

PROBLEM SOLVING SKILLS

Understand process of problem solving and be equipped with tools and methods to solve problems effectively

PROBLEMS ARISING IS NOT THE WORST … but … not solving problem thoroughtly and let it reoccur would lead to the worst.

Do you realize “problem” in you work? The biggest problem would be you don’t know what the “problem” is → We enhance your staffs’ awareness of “problem” and help them obtain kaizen (continuous improvement) mindset.
Are you finding causes for “problem” by “intuition” and “experience”? → We provide participants with effective tools to analyze and find root cause
Do departments spend a lot of time on arguing the solutions, but finally you can’t agree on the most efficient one? → We guide participants methods to evaluate and select solutions based on appropriate and comprehensive criteria.
Do problems reoccur after you have solved it? → We instruct participants to solve problems with a logical process, so that the same problems don’t arise again

Enhance awareness of problem and kaizen (continuous improvement) mindset.
Understand logical thinking process, and acquire necessary tools to solve problem.
Clarify root cause by logical analysis and find solution to prevent problem reoccurring.

Part 1: What is problem?
Part 2: Process of problem solving

Step 1: Identify the problem ~ PQCDSMEL (P: Productivity, Q: Quality, C: Cost, D: Delivery, S: Safety, M: Morale, E: Environment, L: Legal)
Step 2: Breakdown the problem ~ Pareto, 4W
Step 3: Set a target ~ SMART
Step 4: Analyze the root causes ~ 5Why, Fish-bone diagram, Why Tree – MECE, 3Gem, etc
Step 5: Develop countermeasure ~ How Tree
Step 6: Implement countermeasures ~ Gantt chart, 5W1H
Step 7: Evaluate results and proces
Step 8: Standardize