WHAT IS 360° FEEDBACK SURVEY?

360 degree feedback survey is a tool used to analyze an employee's level of performance, behavior, and skills by collecting feedback from various sources: employee’s self evaluation, their supervisor, subordinates, colleagues and even customers

BENEFITS

	Identify blind spots Identify areas of improvement that may not have been captured by traditional evaluations - supervisor’s feedback.
	Increase self-awareness Employees gain understanding of their strengths & weaknesses, and how they are perceived by others.
	Facilitate goal-setting and development Provide valuable information for setting goals & developing action plans for personal and professional development.
	Improve communication and teamwork Improve communication and collaboration among team members by providing a open and honest feedback.

SERVICE PROCESS

[Step 1: Design survey questions ]
- Option 1: Aimnext designs the survey questions. Client reviews them.
- Option 2: Client prepares their own survey questions. Aimnext supports with the translation if necessary.

[Step 2: Conduct the survey]
- Aimnext sends email about survey to respondents.
- Aimnext cooperates with client to follow all respondents to take the survey Note: The respondents’ evaluations are kept confidential. Aimnext provides client with the analysis report ONLY.

[Step 3: Create the report]
- Both the overall report and individual reports are provided. The reports are bilingual: Japanese and Vietnamese; or English and Vietnamese.
- Guidance to read the report is provided.

STEP 1: DESIGN SURVEY QUESTIONS

Content

Aimnext designs survey questions according to client’s situation and needs. Some common areas included in a 360 degree survey questionnaire are: communication skills, decision-making ability, leadership, etc.

Types of questions

Closed-rated questions: questions provide a set of pre-determined response options.

Open questions: questions allow respondents to respond in their own words. They provide more detailed feedback, valuable insights for the person being evaluated and their organization.